Q: When can I visit CCW’s main showroom in North Greenbush?

A:Our main showroom is open Monday – Friday, 9am – 5pm and Saturday, 10am – 3pm.

Q: Do you work with my installer, architect or general contractor?

A:CCW will work with anyone involved with your project. If your installer needs help we will be available to answer questions. We can act as the lead designer on a project or be part of a team.

Q: Does CCW have to do my installation?

A:No, we will provide your installer with a complete set of schematics and all necessary information they will need to complete the installation. In addition, we will be available during the process to answer questions pertaining to the project.

Q: What product lines do you offer?

A:Cabinetry: Wood-Mode, Brookhaven and Merillat
Counter Tops: All solid and stone surfaces, corian, zodiaq, laminate, granite, marble, slate, etc.
Appliances: Sub-Zero, Wolf, Asko and Franke
In addition, we have the ability to obtain many different lines of kitchen and bathroom fixtures.

Q: How do countertops work?

A:CCW is happy to assist with countertops or will work with your selected vendor. Once your base cabinets are installed, your cabinets will be "templated". This means someone will come to your home and make a mock up of your countertop in foam core. As soon as possible your countertops will be installed. Sink and faucet holes will be made at time of template, so it is important that your fridge, freezer, sink, faucet, and any other appliances are on site.

Q: How long will it take to receive my order?

A:Currently, from the day of deposit, Wood-Mode orders take ten to twelve weeks and Brookhaven take six to eight weeks.

Q: Do you have designers on staff?

A:All CCW designers are full time and on staff. Any one of them will be able to handle all of your needs.

Q: Is there a design fee?

A:CCW has no design fee. That means there is no charge for client meetings, site visits, measurements, meetings with contractors and for creating all designs both on paper and 3-D cad renderings.
Please be advised that until a client places an order with CCW, the plans remain property of CCW. In the event the client elects to purchase the plans and not place an order for CCW cabinetry, CCW makes no guarantee as to the effectiveness of the plan as other cabinetry substitutions may not work as well structurally, functionally, and/or esthetically.

Q: Who do you sell to?

A:CCW works with the trade as well as with private clients. We have worked with many architectural firms, assisting them with all their cabinetry needs.

Q: What if I don't live near your showroom... can you still work for me?

A:Yes! We have worked on projects in all different parts of the country. Our product is manufactured in Pennsylvania so no matter what Wood-Mode dealer you use, your product comes from there.

Q: What areas of my house or apartment can you help me with?

A:We have worked on kitchens, bathrooms, libraries, offices, entertainment centers, closets and laundry rooms-- anywhere you are in need of cabinets, we will design your space.